Frequently Asked Questions

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What platform do you build your websites on?

We build our websites on various platforms depending on the functionality required by our clients. Most of our sites are built using WordPress though.

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Can you help me write content for my website?

Yes. We can include copy writing and editing into our proposals. We also build your sitemap and help structure the foundation of your website in the information gathering and planning stage.

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Can you help me source photos for my website?

Yes. We will help you source stock photos from sites such as Adobe Stock and Getty Images. We also have photographers and videographers available to produce custom photography and videos for your website.

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Will you provide a full copy/backup of our site if requested?

Yes and at no cost! Once we have completed and fulfilled our scope we will provide a one-time full backup of your website. If additional backups are needed there is a minimal cost of generally £50 for additional backups.

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Is there any training provided for the use of a CMS such as WordPress?

The Content Management Systems really are very easy to use and do have explanatory notes included where necessary. We run through the administration screens with you when we design the site for you – however if at any time you have any questions we are available  to run through the procedures or answer any queries you may have.

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What about uptime?

Our dedicated servers come with a 99.99% uptime guarantee. We take downtime seriously and required server maintenance and upgrades are always scheduled during off-peak times by our management team at the data center.

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